Senior Officer – Volunteer Programmes

Description

The incumbent will be responsible for management and operational support of the Volunteer Programme.

  • Maintain and update the Volunteer Database.
  • Assist in soliciting volunteers from different organizations and academic institutes.
  • Help in managing the back-end tasks of all the volunteer programs (Rahbar, Summer Camp, internships); including logistics, data-entry, and school arrangements.
  • Provide ongoing guidance and support to volunteers, address any concerns, and ensure they feel valued and appreciated.
  • Oversee the volunteer management system, keeping accurate records and tracking volunteer engagement.
  • Develop and implement marketing strategies to attract new volunteers and raise awareness of our volunteer opportunities.
  • Track key metrics, analyze data, and identify areas for improvement to ensure the program’s effectiveness.
  • Research and implement best practices to continuously improve the volunteer program.
  • Work closely with program staff to identify volunteer needs and ensure a seamless volunteer experience.
  • Promote the impact of volunteers within the organization and the broader community.

Required Skills

  • Good communication & interpersonal skills.
  • Sound organizing and multi-tasking skills.
  • Proficiency in using computer including MS Office (Mainly Excel) and the Internet.

Education

Bachelors.

Experience

Fresh or 1 year experience.

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